HITS Tech Guide to Working Remotely (2024)

Check out this video guide to get monitors and docking station equipment setup.

We recommend a quality broadband internet connection to prevent common connectivity-related issues when using data intensive applications such as videoconferencing and file transfers. According to the FCC, the definition of broadband internet is a minimum of 25 Mbps download and 3 Mbps upload speeds. To improve the reliability of your connection, connect your device via a physical wire when possible. We recommend using ourUniversity of Michigan Speed Test toolto test your network speeds.

Windows Virtual Desktop provides authorized users with access to a streamlined set of tools and services (including MiChart), available using any device, any browser, and without the need for VPN.

Need access to a desktop computer in your office from home? Set up a new Remote Desktop Connection to safely access your applications, files, and servers.

If you are approved to work from home, your supervisor or manager should complete this form:Flexible First + Telecommute Equipment Requests. Provide clear information on the context of your request so we can prioritize appropriately. We are receiving multiple requests for equipment as demands for telework increases and may not be able to fill all requests immediately. We appreciate your patience as we work to ensure our equipment is aligned to our most critical operations.

Update your two-factor authentication settingsto accommodate working remotely. For example, if you currently opt to use a landline, you may wish to add a mobile phone number as an option.

Mobile Device Management is required for any personally ownedmobile device in order to access Exchange email natively, use Epic Haiku/Canto mobile applications to access MiChart, and connect to the secure Michigan Medicine WiFi network.

Validate or update yourpersonal contact information by visiting the Michigan MedicineUser Profile Page.

Teamsseamlesslycombineschat, video/voice,calendar,file sharing, and many other features into one application.Use Teams toshare and collaboratewith colleagueson Word, PowerPoint, Excel,and OneDrivefiles – orconductvideocalls. Safe for PHI.

OneDrive is a convenient option for accessing files on the go or sharing content with co-workers. As the overarching data management system for Microsoft 365, OneDrive allows you to share documents, track projects, automatically input data, collaborate in real-time,and secure your data. Safe for PHI.

SharePoint is a web-based platform that allows Michigan Medicine teams to securely store, organize, share, and access information. This multipurpose tool is highly configurable and usage varies substantially across teams and departments. Safe for PHI.

Dropbox at U-M is a secure, cloud-based storage option for storing all types of files and collaborating with colleagues inside and outside of U-M.All active faculty, staff, and students at Michigan Medicine have access to Dropbox at U-M. Create an account and login by visitingdropbox.umich.eduand signing in with your uniqname andUMICH password.

Need access to a desktop computer in your office from home? Set up a new Remote Desktop Connection to safely access your applications, files, servers and more.

The ability to forward a U-M phone to a non-UM phone number was activated temporarily.Providing an alternative contact number in your Michigan Medicine voicemail greeting is a preferred alternative to call forwarding.

Jabberallows you to use a Michigan Medicine managed computer (CoreImage) to answer a single U-M phone number. Jabber cannot be set up for phones with multiple lines. It cannot be used with older Nortel phones or phones connected to the Centrex system.HITS enables each account individually with the vendor, which can take up to five days to complete. Your cell phone must also havemobile device managementinstalled to use Jabber.

Provide a brief text alternative for images, graphs, and charts to explain what makes the image important.

Captioning media provides greater comprehension of the material and provides access for those with hearing impairments.

Use descriptive titles for link text, titles, and headers.

Use simple tables when possible, with column and row headers.